Privacy Policy

We collect the information you give us directly: your name, email address, and anything you choose to write in an intake form, a booking note, or a message to our team. If you book a session, we also hold the record of that booking — which guide, which session, and when.

We collect a small amount of technical information automatically, such as your browser type and the pages you visit, so we can keep the platform working and understand what is useful.

Some of what you tell us — in an intake form or a note to a guide — may concern your health. We treat that as sensitive information. It is shared only with the practitioner you are booking with, and only for the purpose of your session. It is never used for advertising, never sold, and never shared with other practitioners in the collective.

To match you with a practitioner, to arrange and confirm bookings, to take payment, to reply when you contact us, and to send you the reflections and invitations you have asked for. You can unsubscribe from those at any time from the link in any email.

We do not use your information to train machine-learning models, and we do not sell it to anyone.

Your practitioner, so they can prepare for and hold your session. Our service providers — payment processing, scheduling, email delivery and hosting — who act on our instructions and may only use your information to provide those services to us.

We will disclose information if the law requires it, or where there is a serious and imminent risk to someone's safety.

Account and booking records are kept for as long as your account is open, and for a period afterwards where we are required to retain them — for example, for tax and accounting purposes. Intake notes are kept by your practitioner in line with their own professional obligations.

You may ask us to delete your account at any time.

You can ask us for a copy of the information we hold about you, ask us to correct it if it is wrong, ask us to delete it, or object to how we are using it. Write to us and we will respond within the time the law allows.

Depending on where you live, you may have additional rights under the GDPR, the UK GDPR, or state privacy laws such as the CCPA.

Information is encrypted in transit and at rest, access is limited to the people who need it, and payment card details are handled by our payment processor and never stored on our systems.

Questions about this policy, or about your information, can go to hello@intogreation.com and a person will answer.